Terms of service

🛍️ Terms of Service

Welcome to Sakhya!
By using our website, you agree to the terms below. Please read them carefully — they help protect you and us. 

📱 1. Access & Account

By using our site, you confirm that you're 18+ (or have parental permission).
When shopping with us, you may be asked for personal details like your email, address, and payment info. Please make sure it’s accurate.

🔐 You're responsible for keeping your login details safe. Please don’t share your account with others or pretend to be someone else.

👗 2. Our Products

We do our best to show our products as beautifully and accurately as possible.
📸 But colors may vary slightly depending on your screen settings.

We may update or remove products anytime, and limit purchases if needed.

🛒 3. Placing an Order

Placing an order = making an offer to buy.
✅ We’ll confirm once your payment is processed and order is accepted.

Please double-check everything before submitting!
📦 Changes or cancellations may not be possible after confirmation.

All orders are for personal use only — no reselling or exporting.
See our [Refund Policy] for returns & exchanges.

💳 4. Prices & Payments

Prices may change at any time.
The final price at checkout is what you’ll be charged (taxes/shipping may be extra).

We may run special offers — these may have their own terms. 🎉

Please keep your payment and contact details up to date! You confirm that the card you’re using is yours and valid.

🚚 5. Shipping & Delivery

We aim to ship promptly, but delivery timelines are estimated, not guaranteed.
⏳ We’re not responsible for delays due to couriers, customs, or unforeseen events.

Once your order leaves us, it's in the courier’s hands — including risk of loss.

©️ 6. Intellectual Property

Everything on our website — logos, images, text, and designs — belongs to Sakhya or our partners. 💼
Please don’t copy, reuse, or distribute anything without permission.

The Sakhya name, logo, and all designs are our trademarks. Shopify and others displayed are owned by their respective companies.

🧰 7. Third-Party Tools

Sometimes we use tools from other companies to improve your shopping experience.
We don’t control these tools, and they come as-is — use them at your own discretion.

🔗 8. Third-Party Links

We may link to other websites for your convenience.
🛑 We don’t control their content, products, or policies.

Be sure to read their terms before purchasing. Any issues with their services should be taken up directly with them.

🛍️ 9. Our Relationship with Shopify

We use Shopify to run our store smoothly, but all orders are made with Sakhya, not Shopify.
Shopify isn’t responsible for your purchases or any issues that may arise from them.

🔒 10. Privacy Policy

We care about your privacy. Your personal info is used per our [Privacy Policy] and Shopify’s Privacy Policy.
🌍 Your data may be shared with Shopify and trusted partners to serve you better, possibly even across countries.

Please review the policy to understand how your information is used.

💬 11. Feedback & Reviews

We love hearing from you! 💌
By sharing reviews or feedback, you give us permission to use it in marketing and service improvement.

You confirm that:

  • The content is yours or you have permission to post it.

  • It doesn’t violate laws or third-party rights.

  • It’s honest and appropriate (no spam or offensive content).

✏️ 12. Mistakes & Corrections

Sometimes errors happen — prices, availability, or product info may occasionally be wrong.
We reserve the right to fix these mistakes, even after you place an order.

🚫 13. Prohibited Activities

Please use our site respectfully and legally. Don’t:

  • Break laws 📵

  • Harass or harm others

  • Upload harmful content or spam

  • Copy or steal our content

  • Tamper with the website

We may block accounts for violating these rules.

❌ 14. Termination

We can suspend or end your access to our website anytime, especially for misuse or violation of these Terms.

Sections like IP rights, feedback, limitations, and indemnity will continue even after your account ends.

⚠️ 15. Disclaimer of Warranties

We do our best, but we can’t promise that everything will always be perfect.
Our services and products are provided "as is" — we don’t guarantee uninterrupted access or accuracy of info.

💥 16. Limitation of Liability

We are not responsible for:

  • Lost profits or data

  • Delivery issues

  • Product misuse

  • Any indirect damages

Basically, use the site at your own risk. We do our best, but we can’t promise perfection. 🙏

🛡️ 17. Your Responsibility (Indemnity)

You agree to protect and not hold Sakhya or Shopify responsible if:

  • You break these Terms

  • You violate someone’s rights

  • There’s legal trouble from your use of the site

We may handle legal defense, and you’ll cooperate with us if needed.

✂️ 18. If a Part is Invalid

If one part of these Terms is found invalid or illegal, the rest still apply.

📝 19. Entire Agreement

These Terms + any related policies = the complete agreement between you and Sakhya.
If we don’t enforce a rule, it doesn’t mean we waive our rights.

🔄 20. Assignment

You can’t transfer your account or rights without our written permission.
We may transfer or delegate ours anytime, with or without notice.

⚖️ 21. Governing Law

These Terms follow the laws of the location where Sakhya is based.
Any legal matters will be handled there.

🔤 22. Headings

Headings (like this one!) are for clarity only and don’t change the meaning of anything.

🆕 23. Updates to These Terms

We may update these Terms as needed. When we do, we’ll post the changes here.
Important updates will be clearly shared. 📢
Using our website after updates means you agree to the new Terms.

📬 24. Contact Us

Questions? Suggestions? We’d love to hear from you!

Email: info@sakhiyafashion.com
Business Name: SAKHYA
Address: 3003. Aaijee Empire, Saroli, Surat.